Marie Taillard | How brands use social media to communicate with their customers

Marie Taillard is a Professor of Marketing on the London Campus of ESCP Europe and Programme Director of the School's successful new Master in Marketing and Creativity. After a career in marketing management in the travel industry, Marie turned to teaching and research to share and further her interest in understanding the joint role of consumers and marketers in shaping brands. ...more

Gov. Deval Patrick talks SouthCoast and casino gaming

Patrick answers questions after speaking at a Fall River Area Chamber of Commerce and Industry luncheon ...more

TRAVDEX 2010: Sell Me Mobile - By Julie Keyser-Squires, APR

Julie Keyser-Squires Reports from TRAVDEX 2010 ...more

Simple Fixes to Increase Direct Bookings

Banner ads, search engine optimization, paid search, auction sites, email lists. All of these tactics are just part of a revenue manager’s or online marketer’s arsenal to drive traffic to the site and hopefully increase direct web bookings - the least expensive way to get heads in beds. And while everyone loves to see an increase in site visits, the most important statistic to watch is the conversion rate - the ratio of visitors to completed transactions. What they do on your site is much more important than how they get there. Are your visitors booking or abandoning? ...more

Continued Growth of Social Media Presents Marketers With New Opportunities & Challenges

Online social networks have continued to grow impressively in terms of membership. Interactive networks have given people more control over their media experience. This creates both new opportunities and challenges in marketing. This report will help CPG players understand when and how to utilize social media as part of a successful marketing strategy. ...more

VingCard Elsafe Delivers Innovation to the Hospitality Industry with the Introduction of New Wireless Solution

Global Leader in Hospitality Security and Creator of VISIONLINE, Unveils a New Major Evolution That Dramatically Reduces Hoteliers’ Operating Costs ...more

Intercontinental Hotel Group Upgrades Historic Beirut Property with VISIONLINE and Signature RFID by VingCard®

Leading Hospitality Security Provider Installs Combination of Security Systems during the Renovation of the Legendary Phoenicia Beirut ...more

Apple IPad Giveaway Provides Revenue Managers with Tools for Success - Wherever, Whenever

REVPAR GURU, the leader in comprehensive revenue management systems for hotels, has applied this concept to its latest endeavor: the marriage of the REVPAR GURU revenue management control panel to the game-changing tablet PC of the moment, the iPad. ...more

O'Rourke Hospitality Marketing to Introduce 'SmartstaySM' at HITEC 2010 - Visitors Can Enter to Win an Apple® IPadTM

O’Rourke Hospitality Marketing will be at HITEC 2010, June 21-24, Orlando, Fla., where they will introduce their one-of-a-kind iPhone app for hotels called Smartstay. Visitors to the O’Rourke Booth (#1234) can also enter to win an Apple iPad. ...more

Scott Brodows Appointed Executive Vice President of Travel Tripper

June 3, 2010 – Travel Tripper, the leader in hotel direct distribution solutions, announced today that it has hired Scott Brodows, an experienced hospitality technology industry leader, as its new Executive Vice President. In this role Brodows will work with the talented Travel Tripper team to further advance the company’s products & solutions and deliver best in class customer service to its hotel clients. ...more

Harrah's Entertainment Announces Significant Investment by Apollo Management, TPG Capital and Paulson & Co. Inc.

$557 Million Proceeds Raised to be Used for Balance Sheet Optimization and Strategic Investments in the Business ...more

Caribbean Casino and Gaming Corp Completes Negotiation of the Santiago Location, Deal Expected to Close in Coming Weeks With Launch of Operations Shortly After

Caribbean Casino and Gaming Corp (PINKSHEETS: CGAQ) announced today, that it has completed its negotiation for its second location in Santiago, Dominican. The launch of the new casino will be expedited utilizing existing assets already in place that are included within the purchase negotiation. ...more

Fabtex Introduces Two Colorful Collections

Perfect for Soft Goods Upgrades ...more

Bally Technologies’ Tina Kilmer and Denyse Moore Named 2009 “Great Women of Gaming”

Prestigious “Proven Leader” and “Rising Star” Awards Honor Gaming’s Best and Brightest Women Executives from Around the World ...more

Hotel Lawyer in New York City with the Pulse of Manhattan and the 2010 New York Investment Conference - The Tide Has Turned! - By Jim Butler, Author of Www.HotelLawBlog.com

Hotel Lawyer with the mood of the financial capital and the NYU Hotel Investment Conference. ...more

Managing Risks Part of Managing Hotels - April 2010 Canadian Lodging Outlook

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. ...more

Canadian Occupancy, ADR, RevPAR - Week Ending May 23rd, 2010

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes weekly occupancy and average room rates from major cities in Canada. ...more

The Knowland Group Releases Oil Spill Survey Findings Following Memorial Day

Increased Cancellations, Increased Impact as Spill Magnifies ...more

STR Reports Canada Performance for Week Ending 29 May 2010

In year-over-year measurements, the industry’s occupancy decreased 3.4 percent to 63.3 percent. Average daily rate fell 1.1 percent to CAD$126.55. Revenue per available room for the week dropped 4.4 percent to CAD$80.15. ...more

STR Reports US Hotel Performance for the Week Ending May 29 - 2010

In year-over-year measurements, the industry’s occupancy increased 19.1 percent to 61.3 percent. Average daily rate was up 4.3 percent to US$97.21. Revenue per available room rose 24.2 percent to US$59.56. ...more

One in Four Americans Plan to Travel Less This Summer

However, Americans expect to spend more on transportation and other vacation costs ...more